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operational insight

operational insight

+2

132. Buy the business? Easy. Running it better is the skill.

Jun 11, 2026

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3 min read

132. Buy the business? Easy. Running it better is the skill.

James Fitzpatrick didn’t just buy businesses. He built the machine that runs them.

Matt Harris
Matt Harris

operational insight

67. The Ultimate Guide to Hiring and Retaining Staff to Grow Your Cleaning Business

Nov 30, 2023

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4 min read

67. The Ultimate Guide to Hiring and Retaining Staff to Grow Your Cleaning Business

Finding the right staff is crucial for the success of your cleaning business.

Matt Harris
Matt Harris

operational insight

65. Demystifying the Role of a Procurement Professional: What Cleaning Business Owners Need to Know

Nov 9, 2023

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3 min read

65. Demystifying the Role of a Procurement Professional: What Cleaning Business Owners Need to Know

If you’re looking to win high value cleaning contracts, at some stage you’re going to deal with procurement.

Matt Harris
Matt Harris

operational insight

57. Operational Insight: How to Mobilise an Office Cleaning Contract (5 Key Elements)

Sep 12, 2023

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3 min read

57. Operational Insight: How to Mobilise an Office Cleaning Contract (5 Key Elements)

Including a mobilisation checklist

Matt Harris
Matt Harris

operational insight

Operational Insight: 6 Contract Terms and Clauses You Should Include In Your Cleaning Contract

Sep 5, 2023

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4 min read

Operational Insight: 6 Contract Terms and Clauses You Should Include In Your Cleaning Contract

A commercial cleaning contract is a legally binding document.

Matt Harris
Matt Harris

operational insight

53. Operational Insight: A Simple Guide for Managing An Effective Inbound Call

Aug 29, 2023

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2 min read

53. Operational Insight: A Simple Guide for Managing An Effective Inbound Call

And a free template

Matt Harris
Matt Harris

operational insight

51. Operational Insight: What I learned from (almost) delivering a cleaning service to 1000 STR properties

Aug 22, 2023

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2 min read

51. Operational Insight: What I learned from (almost) delivering a cleaning service to 1000 STR properties

Plus lots of templates to swipe

Matt Harris
Matt Harris

operational insight

49. Operational Insight: The Service Proposal of a £22m Commercial Cleaning Business (An Overview)

Aug 15, 2023

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2 min read

49. Operational Insight: The Service Proposal of a £22m Commercial Cleaning Business (An Overview)

You NEED to swipe this proposal template

Matt Harris
Matt Harris

operational insight

47. Operational Insight: Everything You Need To Know About Starting a Tenancy/Deep Cleaning Business in less than 8 minutes

Aug 8, 2023

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1 min read

47. Operational Insight: Everything You Need To Know About Starting a Tenancy/Deep Cleaning Business in less than 8 minutes

No reading required.

Matt Harris
Matt Harris

operational insight

45. Operational Insight: Launching a Partner Program for Your Cleaning Business

Aug 2, 2023

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2 min read

45. Operational Insight: Launching a Partner Program for Your Cleaning Business

An effective way to recruit and manage contractors.

Matt Harris
Matt Harris

operational insight

43. Operational Insight: The Ultimate Guide to Carrying Out a Tenancy Deep Clean

Jul 18, 2023

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2 min read

43. Operational Insight: The Ultimate Guide to Carrying Out a Tenancy Deep Clean

Including bonus swipe files!

Matt Harris
Matt Harris

operational insight

41. How to book a tenancy (or deep) clean

Jul 6, 2023

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4 min read

41. How to book a tenancy (or deep) clean

Swipe these questions and workflow

Matt Harris
Matt Harris

operational insight

40. Operational Insight: How to Deep Clean the Common Areas of a Property

Jun 29, 2023

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3 min read

40. Operational Insight: How to Deep Clean the Common Areas of a Property

Two workflows to swipe

Matt Harris
Matt Harris

operational insight

39. Operational Insight: How to Deep Clean Bedrooms + Reception Rooms

Jun 22, 2023

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3 min read

39. Operational Insight: How to Deep Clean Bedrooms + Reception Rooms

Plus a workflow you can swipe

Matt Harris
Matt Harris

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